NagaWorld Cambodia
Casino manager – Nagaworld Cambodia
Corona Resort & Casino Phu Quoc

Casino shift manager – Nagaworld Cambodia

NagaWorld Cambodia


Job title: Casino Shift Manager
Department: Casino
Sub-department: Table Games
Reports to: Casino Manager

Job purpose

Assist with the responsibility of efficiency and effectiveness of Casino Table Games operation and help direct and coordinate activities and initiatives that will obtain optimum efficiency and economy of operations while maximizing profits.

Duties and responsibilities

Monitor and Oversee Financial Management of the Department

  • Ensures development of annual budget and cost management, within the context of Casino Operations.

Manage the Staff

  • Assists on ensuring appropriate staffing consistent with needs and within the constraints of the organization’s physical and financial resources;
  • Assists on recruiting, selecting, orienting and developing staff to meet standard performance;
  • Assists on planning, organizing, directing, coordinating the Casino Table Gaming Operation’s work plan; assign projects and programmatic responsibilities; review and evaluate work methods and procedures; meet with staff to identify and resolve problems.

Develop, Plan and Deliver Programs and Services

  • Assists with resolving customer complaints regarding problems such as payout errors;
  • Assists with observing, analyzing, and resolving all issues related to Table Games and take appropriate actions to correct situations within established policies and procedures;
  • Assists to ensure current casino processes comply with local Gaming regulatory requirements;
  • Assists to drive incremental revenue in the high limits Table Games areas;
  • Assists to liaise with Sales & Marketing in developing and implementing advertisement and promotional activities;
  • Assists to develop, modify, and maintain the Casino Table Games Operation Policy & Procedure Manual;
  • Assists to develop added value customer service programs to ensure that departments achieve or exceed guest’s service expectations;
  • Assists to provide direction and guidance to Table Games management team as it strives to provide the highest quality in standards and services to achieve and exceed the department goals set (KPIs);
  • Assists to define the role and responsibilities of each staff in department to set clear expectations for staff, minimizing conflict and confusion.


  • Bachelor degree or equivalent education required
  • Minimum of 3 – 5 years of working experience in table game management in casino environment
  • Must have in depth knowledge of all casino operations
  • Ability to set and meet high standards of service to develop a work force that embraces a culture of quality and service
  • Strong motivator, lead by example demonstrating self-confidence, energy and enthusiasm

Working conditions

This position may require extended working hours and may include evenings, weekends and public holidays.

Direct reports

Any person(s) nominated by Management.

How to apply

Please submit CV, highlighting job position to

Recruitment – Human Resources Department
NagaWorld® Limited
Samdech Techo Hun Sen Park, Phnom Penh, Kingdom of Cambodia.




  1. Hello blogger, i must say you have high quality articles here.

    Keep up good work.

  2. LynSmall says:

    I have checked your page and i have found some duplicate content, that’s
    why you don’t rank high in google’s search results, but there is a tool that can help you to create 100% unique articles, search for: Boorfe’s tips unlimited content

  3. Fausto04 says:

    I think your website needs some fresh content. Writing manually takes a lot of time,
    but there is tool for this boring task, search for; Ssundee
    advices unlimited content for any blog

Leave a Reply

Your email address will not be published.

Message for CEO Founder


Message for Stive Morgan


Message for Julia Vadianova


Message for Andrew Smirnov


Message for Natali Lee


Message for John Friedman


error: Content is protected !!