About Jerry Shelton
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Knowledge of languages English
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Viewed 560
About me
Organisation and efficient functioning of the gaming floor including supervision of the pit staff and waiters. Liason with Gaming Security , Surveillance and Slots Personnel to ensure the highest standards of operating efficiency, Customer Service and Security in accordance with policies and procedures as laid down by the Company and Gaming laws of the Province and Country.
Facilitating great flexibility within Tables Operation by being prepared to fulfill the following functions as and when necessary:
-Tables Manager
-Assistant Tables Manager
-Tables Inspector
Key Performance Areas:
· Authority
· Budgeting and Financial Controls
· Relationships and Communications
· Human Resources
· Marketing
· Security
· Administration and Compliance
· Facilitating Training for new staff.
Education
- 1996
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2015
Intel Business School
Computer
MS Office (Word, Excel, Outlook, Powerpoint, OneNote, Access) Google Drive (Docs, Sheets, Slides, Forms) Spreadsheets (Excel, Google Sheets, OpenOffice Calc). Presentations/Slideshows (Powerpoint, Google Slides, OpenOffice Impress, Tableu) Database Management Quickbooks. Social Media (Facebook, Twitter, Instagram).
Experience
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2006 - 2007
Frontier Inn And Casino (PEERMONT GLOBAL RESORTS) Bethlehem, South Africa.
PITBOSS
Responsibilities:
Organisation and efficient functioning of the gaming floor including supervision of the pit staff and waiters. Liason with Gaming Security , Surveillance and Slots Personnel to ensure the highest standards of operating efficiency, Customer Service and Security in accordance with policies and procedures as laid down by the Company and Gaming laws of the Province and Country.
Facilitating great flexibility within Tables Operation by being prepared to fulfill the following functions as and when necessary:
-Tables Manager
-Assistant Tables Manager
-Tables Inspector
Key Performance Areas:
· Authority
· Budgeting and Financial Controls
· Relationships and Communications
· Human Resources
· Marketing
· Security
· Administration and Compliance
· Facilitating Training for new staff. -
2004 - 2006
Rio Casino (PEERMONT GLOBAL RESORTS) Klerksdorp, South Africa.
Casino Tables Inspector
Monitored Casino Dealer for dealing acumen, Company and Regulatory Board compliance. Delivered exceptional customer service, problem solving as one has to deal with situations as they arise. Acted with strict confidentiality and integrity at all times, exercising diplomacy in heated situations. Coaching and Dealer development by providing training.
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1998 - 2002
Zimbabwe Sun Casinos
Casino Dealer
Competently dealt Roulette, Blackjack, most Pokers. Delivered world class customer service and promoted a positive gaming experience for patrons.