About umit gervan

  • Knowledge of languages EnglishSpanish
  • Viewed 290

Experience

  • 2017 - Present
    BKJ HOLDING

    Operacion General Manager of Casinos

    My responsibility hiring employees, conducting project to the
    Academy to table’s games. Operation de Table Games and all
    operations de Casinos

  • 2015 - 2017
    Hooros Casinos

    Regional Director of Operations

    My responsibility hiring employees, conducting project to the academy
    to tables games. Baja California and Sonora, Operation de Table
    Games and all operations de Casinos.

  • 2013 - 2015
    Casino de Mexico

    G. Manager, Live Game Manager

    My responsibility Guadalajara, hiring employees, machines, conducting
    project to the academy to table’s games.
    Baja California and Sonora, Operation de Table Games

  • 2009 - 2011
    Marina Bay Sands

    Casino Table Games Shift Manager & Trainer

    • Facilitates the efficient operation in the casino during the shift.
    • In charge of all security matters during the shift.
    • Ensure that all endorsements that pertain to operations and guest
    concerns are well attended.
    • Adheres to the Casino standards for guest service.
    • Ensures that all guest requests and special needs are addressed in a
    timely manner.
    • Monitors production levels to ensure optimum quality delivered by the
    associates
    • Handles the shift procedures during the day.
    • Check/review discrepancy report.
    • Investigate any variances/discrepancies

  • 2008 - 2009
    The Venetian® Macao-Resort-Hotel,

    Casino Table Games Shift Manager

    Oversees the casino activities during an assigned shift.
    Coordinates with departments to ensure total customer satisfaction
    and operational efficiency. Ensures compliance with federal and state
    gaming regulations.
    Maintains visual presence on casino floor.
    Enforces corrective action against individuals caught cheating.
    Familiar with a variety of the field\’s concepts, practices, and
    procedures. Typically reports to a head of a unit/department.

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