About umit gervan
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Knowledge of languages EnglishSpanish
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Viewed 293
Experience
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2017 - Present
BKJ HOLDING
Operacion General Manager of Casinos
My responsibility hiring employees, conducting project to the
Academy to table’s games. Operation de Table Games and all
operations de Casinos -
2015 - 2017
Hooros Casinos
Regional Director of Operations
My responsibility hiring employees, conducting project to the academy
to tables games. Baja California and Sonora, Operation de Table
Games and all operations de Casinos. -
2013 - 2015
Casino de Mexico
G. Manager, Live Game Manager
My responsibility Guadalajara, hiring employees, machines, conducting
project to the academy to table’s games.
Baja California and Sonora, Operation de Table Games -
2009 - 2011
Marina Bay Sands
Casino Table Games Shift Manager & Trainer
• Facilitates the efficient operation in the casino during the shift.
• In charge of all security matters during the shift.
• Ensure that all endorsements that pertain to operations and guest
concerns are well attended.
• Adheres to the Casino standards for guest service.
• Ensures that all guest requests and special needs are addressed in a
timely manner.
• Monitors production levels to ensure optimum quality delivered by the
associates
• Handles the shift procedures during the day.
• Check/review discrepancy report.
• Investigate any variances/discrepancies -
2008 - 2009
The Venetian® Macao-Resort-Hotel,
Casino Table Games Shift Manager
Oversees the casino activities during an assigned shift.
Coordinates with departments to ensure total customer satisfaction
and operational efficiency. Ensures compliance with federal and state
gaming regulations.
Maintains visual presence on casino floor.
Enforces corrective action against individuals caught cheating.
Familiar with a variety of the field\’s concepts, practices, and
procedures. Typically reports to a head of a unit/department.