Permanent / Full-time

Management, Gaming

We’re looking for a talented Gaming Manager to work at London’s most exciting entertainment venue as an Assistant Floor Supervisor, who will be dedicated to the Hippodrome with a desire to develop your career. You’ll be responsible for the smooth running of the gaming floor to maximise play, ensuring compliance at all times and a high level of customer service.

IS THIS YOU? SOMEONE WITH:

• Natural leadership skills who is able to understand every individual in their team, utilise their strengths and develop them in areas where they require encouragement
• A strong but flexible personality who is comfortable in an environment with conflicting needs and has a proactive approach to resolving conflict
• A passion to pursue outstanding customer service with a natural fun-loving, warm and friendly personality
• An exceptional communicator who instinctively changes their tone to get the best outcome

 

It is essential that you have at least three year’s experience in a similar role and environment, have a passion for the entertainment industry and a strong understanding of what constitutes excellent customer service standards.

To work at the Hippodrome, you need to have fluent English language and good IT skills and;

• Be flexible
• Be open to innovative ideas and ways of working
• Be Numerical
• Have good computer skills/knowledge
• Be calm in demanding situations
• Have general floor awareness
• Have at least 3 years inspecting experience
• Have a good understanding of Gaming Law
• Be able to prioritise tasks
• Have good customer knowledge
• Be an effective communicator
• Be eighteen years or over
• Be eligible to work in the UK.

 

The Hippodrome Casino offers a chance for you to work in a fantastic working environment, with the opportunity of professional development and promotion. In addition to your basic pay, you will be entitled to free meals and, after three months of service:

In addition to your basic pay and free meals, you will be entitled to:

Access to the Company pension scheme (2% employee / 4% employer)
Death in service cover (x2 salary)
Holiday (20 days plus 8 public holidays)
Company sick pay (after one year’s service)
Free Parking
An interest free season ticket loan
Subsidised foreign exchange and discount benefits.
If you are interested in the role please write a report on one of the following topics:

Please apply with a current CV, report and brief outline of why you would be good in the role.