Reporting to the Slot Supervisor / Slot Manager the Slot Cashier will ensure they promote utmost integrity and the highest caliber of customer service. The Slot Cashier will be required to administer/ exchange currency or redemption of TITO tickets. Responsibility of maintaining assigned areas in Slot Cage/Guest Services. The schedule for this position may vary and require the ability to work shift work, late nights, evenings, overnights, weekends and holidays.

DUTIES & RESPONSIBILITIES:  Duties include, but are not limited to:

• Ensure the guest is being provided with superior customer service
• Adhering to policies and procedures outlined on the slot floor
• Administering hand pay jackpots, bill exchanges with guests, machine maintenance; will include diagnosis of machine malfunctions, ticket game, and game diagnostics
• Responsible for balancing assigned daily cash float
• Identifying and report counterfeit bills
• Responsible for the initial response to customer complaints, claims, and inquiries
• Ensuring compliance with all AGLC terms and conditions
• Monitor and report risk and safety concerns to ensure a safe environment for both associates and guests
• Support and communicate with all associates on the casino gaming floor
• Daily execution of assigned operational goals and objectives
• Ensure the slot floor meets desired presentation for our guests, sections are clean and tidy throughout hours of operation
• Maintains a positive and respectful attitude with a “One Team” mindset
• Actively promote the PURE Rewards Card
• Be flexible and willing to perform duties as workload necessitates
• Uphold a team work appearance offering assistance where available or when requested
• Maintain an updated AGLC gaming workers license
• Ability to walk for long periods at a time
• Ability to accept responsibility readily
• Maintain a AGLC gaming workers license
• Any other duties as required

EDUCATION AND EXPERIENCE:

• Minimum high school education or equivalent
• Must have cash handing experience
• Able to obtain AGLC Registration
• Demonstrated ability to be simultaneously friendly, courteous, and entertaining
• Excellent communicator – both written and verbal English
• Solid customer service skills
• Self-motivated and works well with minimal supervision in a fast-paced environment
• Proven to be detail oriented, reliable, punctual, efficient, and diligent in duties and responsibilities
• Team player
• Must be willing to work all shifts
• Must be able to stand and/or walk for long periods of time

We are supportive of workforce diversity and encourage applications from all qualified individuals.

Please submit application to Ashley Frank – [email protected]