Surveillance Operator
Location: Casino Lethbridge
Position Title: Surveillance Operator
Immediate Supervisor: Surveillance Manager
Scheduled Hours: Part Time
SUMMARY: Reporting to the Surveillance Manager, the Surveillance Operator ensures the integrity of gaming is held to its highest level. He/she protects the patrons and staff of the property through incident reporting, investigating, and routine observation of the Casino floor. This position requires extended periods of time in front of multiple monitor screens.
DUTIES & RESPONSIBILITIES: Duties include, but are not limited to:
• Perform routine observation of the Casino floor identifying potential risks with an emphasis on gaming protection and compliance to internal and external procedures and regulations
• Perform Routine observation and audits of gaming and revenue centers in order to protect against loss due to theft or procedural deviation
• Maintain and generate logs and incident reports related to the activities of the Casino.
• Carry out duties and requests in a manner that is conscientious of service standards and unified operational goals.
• Perform other routine reporting and monitoring functions as assigned by the Surveillance Manager.
EDUCATION AND EXPERIENCE:
• Casino knowledge and Table Games experience is considered an asset
• Good to excellent mathematical skill, verbal & written English; report writing skills are essential
• Possess excellent computer skills
• Excellent observational skills and attention to detail
• Maintain a high level of integrity and be able to hold an AGLC license
• Team player with a friendly demeanor; able to work closely with other team members
• Willing to learn and possesses self-discipline to study
We are supportive of workforce diversity and encourage applications from all qualified individuals.
Please submit application to Ashley Frank [email protected]
Apply using webmail: Gmail / AOL / Yahoo / Outlook