Grand Casino Hinckley

Shift:
Responsible for assisting Guests with transactions and for balancing various bank drawers within the Cage Department while maintaining accuracy throughout all phases of the balancing process.

MEETING PERFORMANCE EXPECTATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Responsibilities listed below are representative of the knowledge, skills and/or ability needed to effectively execute this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
ESSENTIAL DUTIES OF THE POSITION:
•   Accurately balances assigned bank averaging $100,000.
•   Responsible for balancing money received and disbursed.
•   Follow Grand Casino Service techniques and initiatives to ensure positive guest service results.
•   Pays out large jackpots.
•   Pulls and counts mutilated money, preparing it to be returned to the bank.
•   Performs check cashing service, debit and credit card transactions, and ATM transactions.
•   Redeems coupons, coins, chips and tokens for coin and/or cash for Guests, in a courteous, timely manner.
•   Redeems foreign currency, computing accurate exchange rates for the various currencies received.
•   Redeems and validates EZ Pay tickets for Guests in a courteous, timely manner.
•   Conducts operation of basic machinery, such as: jet sort, bill counter, and calculator.
•   Conducts operation of approved cashier (check cashing) software, including: guest information and database, Title31, ATM’s and others.
•   Assist with the successful on-going operation of ATM’s, Kiosks and other equipment by keeping them loaded withcash, monitoring them daily, maintaining an adequate supply of supplies and responding to service issues.
•   Knowledge of local jurisdiction gaming laws (federal, state, tribal, etc.) and attendant regulations as well as theCompany’s internal controls, policies and procedures.
•   Brings disputes and unusual Guest activities to the attention of the Shift Manager.
•   Maintains a working knowledge of facility, as well as special events on property, in order to advise Guests.
•   Assists other Cashiers within the Cage area.
•   Facilitates the flow of information by attending regularly scheduled departmental meetings.
•   Held accountable, to a high degree, for the accuracy and thoroughness of departmental records and reports.
•   Any and all other duties as assigned.
 THE COMPANY REQUIRES EVERY ASSOCIATE TO:•   Maintain a consistent and regular attendance record.•   Encourage mutual respect among associates by setting positive examples consistent with company policies.
•   Maintain an attitude and philosophy consistent with the company mission, vision and values.
•   Maintain a professional reputation in the company and community.EDUCATION and/or EXPERIENCE:
Previous money handling experience preferred but not required.

SPECIAL QUALIFICATIONS:
•   If required, must be able to pass company pre-employment Drug and Alcohol test.
•   Must be able to secure license from Gaming Regulatory Authority, and follow all relevant DGR’s.
•   Mille Lacs Band Member and American Indian preference will be exercised in the hiring process.

 LANGUAGE SKILLS:
•   Must possess excellent verbal and written communication skills.
•   Must be able to effectively communicate in one-on-one and small group situations.
•   Ability to respond to common inquiries or complaints from Guests, regulatory agencies, or members of the businesscommunity.

 MATHEMATICAL SKILLS:

Must be able to add, subtract, multiply and divide in all units of measure, using whole numbers, percentages, common fractions, and decimals.

REASONING ABILITY:
Must be able to apply common sense understanding to a variety of situations, in order to collect data, analyze facts, and determine appropriate response.
PHYSICAL DEMANDS:
While performing the duties of this job, the Associate is regularly required to:
•   Talk and hear;
•   See and adjust focus to include close, distance, color, depth, and peripheral vision;
•   Stand, walk, run, sit, balance, stoop, kneel, climb, crouch, and/or crawl;
•   Handle objects, tools, and controls; reach with arms and hands;
•   Lift, push, pull and/or move objects weighing up to one hundred (100) pounds.
WORK ENVIRONMENT:

While performing the duties of this job, the associate is regularly exposed to:
•   A low-to-moderate noise level (offices).
•   A moderate-to-loud noise level (operations areas).
•   Second-hand cigarette/cigar smoke.
•   Moving mechanical and/or electrical components.
•   Motorized equipment and machinery.
•   Chemical solutions such as cleaning and polishing compounds.

Send Application To: Angie